The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We recommend using a sealer once a year to keep the table/benches etc like new. This will protect from the elements and keep the color vibrant over the years.
As wood is a natural element, when it dries, it may shrink, twist, and move based on the moisture content in the wood and conditions in which is present. This is perfectly normal and will vary with each wood produced item.
